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Enquiry
For sales assistances, call (603)7971 4078 or email us.
For enquiry, fill in the Enquiry Form.
 
Technical Support
Phone:
+(603)7971 4078 / 016 301 6936
Email:
support@deitsol.com
Online:
Legal Manager Support
Software Development FAQs

What programming skills do your programmers have?
We have a team of programmers with excellent experience and skills in C, C++, C#, Java, Visual Basic, Perl, Oracle Developer, Delphi, ASP, PHP, Macromedia Dream Weaver, Macromedia Flash, Oracle, SQL Server, MySQL, MS Access, DB2.

Why should I engage your company to develop my software/system?
We have a team of professional software developers, providing reliable software development services at reasonable costs. We are committed to deliver quality products and services to satisfy our customer’s requirements.

How do you determine the project costs?
Depending on your system requirements. We will conduct a requirement study to determine your requirements and will prepare a project blueprint to be submitted to you along with our quotation.

Can you continue to develop my project from any stage?
Yes. We can commence a project from any development stage – analyze, design, code, install, test and/or project maintenance.

I’m not very sure what functionality do I need in my system, what should I do?
Feel free to contact us. We will be very happy to assist you to determine your system requirements.

Are you providing any technical support to the customers after the software/system is completed?
Yes. We are committed to provide high-level technical assistance to our customers. Customers can turn to us for prompt response and faster resolution of critical issues. The support services include information support, telephone support, skills transfer, bug fixes etc. The duration of the support contract depends on the nature of the system/the complexity of the systems.

Does De ITSol provide ongoing user support?
Yes! We believe in building and maintaining a win-win relationship with our customers. Once the system/software is completed, we advise our customers to sign maintenance contract with us, stating our responsibilities.

How do I contact De ITSol for help?
We can be contacted via the following:-

• Phone
• E-mail
• Fax
• Instant messenger (MSN & Yahoo Messenger) OR
• Personal visit

Customers’ Right to Confidentiality?
We are committed to protect our customers’ confidentiality. All information provided and entrusted to us will be treated strictly confidential and will not be revealed to any third party without the consent from the customers. Project description and customer’s testimonial will not be posted in our web site without prior approval/permission from the customers.

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